Our Purpose

“To provide our customers with competitive access to the U.K’s natural gas market through a safe and reliable LNG terminal while remaining profitable and agile in the evolving energy sector”.

Our Business objectives are to be:

SAFE

No harm.  No leaks

We respect, care and rely on each other to stay safe
We never ignore an unsafe situation
We understand our risks and own our barriers
We are environmentally responsible
We are not afraid to speak up

RELIABLE 

We keep our promises

We are competent and resourced to succeed
We understand and comply with our procedures
We take pride in our business.  Our equipment is maintained and available
We are disciplined in keeping our promises
We trust each other.  We listen and engage
We learn and improve.

COMPETITIVE

We add value for our  customers and shareholders

We have a commercial mindset
We are flexible to customers’ needs
We are efficient and continuously improve
We act with integrity
We attract, retain and develop great people

AGILE  

We evolve in the changing
energy sector

We challenge the status quo and embrace change
We anticipate change and keep an open mind
We keep pace with environmental and regulatory change
We are decisive and quick to respond
We maintain excellent stakeholder relationships

Our behaviours of Integrity, Respect, Ownership and Commitment underline every aspect of our business and form our Business Principles.

INTEGRITY – We
Act with integrity, fairness and transparency
Comply with all legal, regulatory health, safety, environmental, and licence requirements
Do not tolerate corruption in any form, whether direct or indirect
Manage our business to high standards of corporate governance

RESPECT – We
Treat people with fairness, respect and dignity
Help employees to develop their potential
Listen to neighbouring communities and take account of their interests

OWNERSHIP – We
Believe that all incidents are preventable
Make business decisions taking account of economic returns, environmental impacts, social considerations and with respect for human rights
Foster a culture where individuals will take ownership of, and be accountable for their actions

COMMITMENT – We
Deliver our promises to stakeholders
Provide a healthy, safe and secure work environment
Provide a quality service to our customers
Work to ensure that neighbouring communities benefit from our presence on an enduring basis
Reduce to the minimum practicable any adverse effects of our operations on the environment